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- If an item seems to be missing from the package you received, it might have been shipped separately. Please take a moment to review your Order Confirmation for tracking numbers assigned to each item for clarity.
- If the items you ordered were shipped with a single tracking number, click here to submit a ticket and include a copy of the packing slip or any other paperwork that came with your delivery to help us assess the situation.
- If your packing slip or any submitted documents indicate that an item is not included, we appreciate your understanding and would like to make things right by sending the missing item(s) as quickly as possible!
- If the items were shipped separately, please click here to check how to track your remaining parcel.
- To check with your local post office, please click here to see the most common carriers.
- If the items you ordered were shipped with a single tracking number, click here to submit a ticket and include a copy of the packing slip or any other paperwork that came with your delivery to help us assess the situation.
- If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.