1. For tracking your parcel, please use https://parcelsapp.com/.
   • To call your local post office, please check here
2. You can access tracking information within your order details. If multiple items are ordered, they may have varied delivery schedules and tracking information.
3. Depending on the shipping choice you made, tracking information may not be immediately accessible.
   
   • If a local tracking number is assigned by your post office for your parcel, use that number to keep track of your shipment. See the photo below for guidance on how to identify your local tracking number.
   • If your local post office has not assigned you a local tracking number, you can use the original tracking number to check your package status on your country’s postal website. Refer to the image below to learn where to find your tracking information.
     
4. For more information about our Shipping and Delivery, please click here.

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If you require further assistance, submit a ticket here. We will respond within 48 hours.